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Customer support is an important part of customer satisfaction.
You can be sure that you will find high quality, reliable support
for Tabs3 and PracticeMaster
if you ever need it.
During working hours, you can always get immediate assistance
from our qualified support staff who have been specially trained
to answer your questions. In fact, Tabs3 customers
have a 95% satisfaction level of support based on a recent customer
survey.
Here are the support plans available to Tabs3
and PracticeMaster customers:
Free 60 Days of Telephone Support for Installation
All Tabs3 and PracticeMaster
products come with 60 days of free installation support to make sure
that you get your product up and running smoothly.
Annual Maintenance Plans
Annual maintenance plans help you get the most out of Tabs3 and PracticeMaster,
and give you peace of mind that any problem will be quickly taken
care of. Subscribe to an annual maintenance plan and receive:
- New versions and updates of Tabs3
and PracticeMaster products when they are released.
- Unlimited technical support.*
- Access to our online newsletter archive.
- Ability to upgrade to higher levels of
Tabs3 and PracticeMaster products
for just the difference in the retail price.
Visit the pricing page for software
and maintenance plan costs
Telephone Support
If you have not purchased a maintenance
plan, you can receive technical support at the rate of $25 per fifteen
minutes.
Self-Help Options
Tabs3 and PracticeMaster
products include extensive built-in help, product manuals and multi-media
tutorials to help you answer your questions. You also have access
to an online Knowledge Base
where you can look for the most up-to-date answers to your product
questions 24 hours a day.
* Unlimited support does not apply to repeated
hardware or network problems that are not caused by Tabs3
or PracticeMaster software.
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